I quit...

Yes.. I tendered my resignation letter.. Well.. Its not that I can't cope in that company... I just couldnt stand their culture there... As I have so far managed to score my target and have my outlets all pass 100%... except this month's Jusco BH outlet.. -__-.. (ok if u wanna count in my June's Lot10 outlet.. I have nothing to say..but I was new...) I even reach a 120CTR(customer turn-up rate) this month whereas my target is 90... ^_^  So... my reason of resigning?

1) I truly dislike that we in this dept. have to work 10-7pm on a Saturday.

2) There is no OT pay for working that long hours. My job description in contract is working hours 9-6pm or 11-8pm. Yet if you have morning shifts and leave on time, you get the "roll-eye" stare.. leave late, there is also no goodbyes from that manager who roll eyed you..

3) Cold calling - its fine... except I cant stand to lie just to make people come.. whatever the promo ends this week is fake. As long as there is respond to that promotion, the promo goes on...

4) Customers lie too. They just sounds like really interested to come for an appointment but then did not turn up, saying forgotten, emergency, lazy, busy, turn off hp, no answer... etc.. sick of it

5) Managerial position people are really ass-holes..(I have stories in that too) but then.. if they are not assholes, they won't be sitting there to command you today.. ;)

6) HQ consultant have to make minimum 70 cold calls a day. (Outlet 30 per day per person) Raya season: HQ 100, Outlet 60... crazy.. in 70 cold calls I made, 10 gets thru and listens to you, 2 fix an appointment, the rest would be no answer, network message, voice mail, hang up, pick up silent. You are lucky to not get scolded... In that 2 appointments you make, probably that 2 person will not even turn up or answer your call anymore after that.. or they keep postpone and refix that bloody appointment.

7) Due to Raya season, response is really low, due to a) people need to spend $ on celebrations  b) all balik kampung or puasa reasons.. So what they do when follow ups have all been called thru?(1 outlet have 3 outlet consultants, 1 HQ consultant.. and if that outlet couldn't achive their target, temp staff are being hired to back up. 1 old outlet may have 2000+ old datas. 4 consultants to make 250 calls a day, in less than a month, all datas have be called and recalled, making them "trash data".) Sometimes I do pity those people who sms in, as they will be bothered and annoyed for 1 whole year or more, unless they come for that appointment. Or, change numbers... After they come for appointment, they also get calls from skin consultants for that regular appointments... -___-

8)There is this system they created where all datas are only 1 years old, older than that, they will be exported out from system. When response is not enough, and target is not reached, system data have been "trashed", they exported some 2-3years ago numbers for us to call. Name them archived data. Now this is worse. in 100 calls I made, I get ZERO appointments.. but then my follow up calls are really high :)

9) Company's dirty culture. To hit 7million sales per month, those consultant made all kinds of dirty tricks to get $ from you; to hit sales target or "to close a sales" consultant must collect a minimum RM500 from you no matter what trick they use. So no matter how sincere I ask people to come for appointment, I promised them free first facial, next thing I get complains that to get that "free facial" they have to pay RM500 to be member; 1 bloody eye treatment cost RM430? RM9000 for 10 collagen-and-i-don't-know-what-else-in-it treatment?? Riddiculous! If you are just that strong and do not want to sign, you get "threaten" by bigger size consultants, then 2 more will come in, then later another manager will come in and ask rudely.. some said they lock the door and not let you out unless you pay some "deposit" Or said their package is today only offer and next time come back no more such offer, just to get you pay... sigh!

I could say I myself was a victim too... I went for a first trial in LWM for like RM20 6-7 years ago and the next thing I know after treatment I was being brain washed for package. When I couldn't afford, they asked for my atm card and start poking them into the machine and "extract" my savings out. Thank godness I was poor student and couldnt pay full amount! Till today I have RM1000 inside and still unused 8 treatments!! >(

NewsFLash! The boss n wife took a trip with a few top manegers/directors to Milan recently and the wife had spent SGD100000 (or was is 500000??) for branded bags! How we work our ass off and how lavishly they spent! Woohoo!

I would be really stupid for not leaving... yes unless my face is that damn thick!

3rd day @ work

I would say I hate cold callings... Perhaps I hate ppl who cold calls me, or the feeling of being rejected... But once I got hold to it.. I mean the trick and tips of convincing ppl to come to the outlets (yea I get paid if someone I called actually comes to a fixed appointement) its kinda ok..

Been starting to cold calls since yesterday morning.. was really hard to do at first, especially I was given old contacts to follow up... its kinda a back up way for the monthly target... cos I am still new.. these are just for "practice".. but this morning, a colleague told me I actually made 50 calls, I was surprised! I did that?? LOL!!

And when I found out 3 of ppl I called and receive call actually came up for that appointment, I was estatic! Until the meeting today (I was in office till 8.30pm for that meeting, my parking $ today was RM12!!).. I got a little stressed when they was like saying "wow! three days here got 3 ppl ady!" Its like they are expecting me to do better than today! What if tomorrow I dont get that much.. its just luck ya know..

I have to practise 1 thing for sure, to pick up calls even before they ring.. cos the other 2 in my group is like seniors.. they are really quick! I havent even identify which number is ringing and they already pick them up! Cos till now I am only giving follow up calls, and not fresh data, while they have it.. so they totally have better $ that me...

Oh well im new I know.. I just wanna rant.. I know I'll soon have those data (like next mth they said) and I'll have to be fully responsible to get target, no help from the other 2 seniors.. now, I shall make myself enjoy "backing up" hmmm..

There are fun and not fun calling.. fun when funny things ppl said to give reasons to not come.. and not fun when ppl actually hang up or get angry and so on..... like eg, today a colleague fixed an appointment for this aunty to go in lot10 at 5pm. Aunty said will ask husband to fetch her. And do call her back to remind her. So when colleague finally manage to call her after many failed attempts of unanswered call, she ask if aunty still wanna go, but aunty's son picked up the phone. said mom went out with dad..

Ask if his mum coming to lot 10, he said no, they are not coming.. then he was stammering unsure how to respond to us... and said want to let her sis to talk to us.. then hang up.

Of course.. my senior-very-pro-colleague called back. this time Im not sure who answered.. but said they are not coming, wanna change the coupon amount she bought to product (which was impossible to change names or even products in this promo) and funny was, aunty "went out".. but he did not put us on hold and said "MA! They said cannot change ppl or exchange for products"

LOL LOL LOL LOL LOL!!!

anyway... lesson 1: Do not simply sms for more info, unless you are interested to do so, else you get calls every month persuading you to go their outlet or buy their packages...

First day @ work... Layout #8th

Yawn!! First day at work was soooooo boring!! Well.. cos I am new, and they haven't set up the system for me yet! And looks like people are not gonna teach me everything.. I'll have to ask and wait.. if not.. they just do their stuff.. I guess.. But I cant judge someone so soon right.. just wait and see...

Well case point was at about 4pm++ and I already had nothing else to do after reading and re-reading the guidelines and info they printed for me, so I finally open my mouth and ask how can I do some calls, and THEN, only somebadee taught me how to open the data.. but wthell! I dont have those file sharing folder... -__- So called the technician again to enquire.. and they said they will check for me.. and there I am again trying to spend off my time till 6pm.. -_______-" I even played games.. freaking boring and sleepy nothing to do!!

Anyway.. as promised.. 1 last layout before I start work... I finished this last night.. Im guessing I'm couldn't/wouldn't have time to scrap.. I do hope I have time.. You know my Tioman pics still have 3-4 to go... Ady thought of some layout.. but I guess I'll keep it for a free weekend.. I dont think I can do it by this weekend, cos I guess I have to work on saturday and sunday its laundry and ironing time.. TT___TT




No flowers, no hearts... =P

 I squeeze my brain juice out to not add in flowers and hearts.. lol.. I only thought bout the buttons last minute and after some trial arrangements.. I came out with this.. =P I bought this pack of vintage inspired buttons from Targets also last time, together with those chipboard flowers.. but never used them yet... till now.. LOL..



I drew broken white lines on the paper..


Looks like stitches isnt it? hehehe.. the blue is too plain without some borders.. and it just matches the buttons... hehehehe... I even drew on the boats.. forgot to take their picca.. =P yeah.. not original.. idea copied.. but atleast I dont have to wait for a future home to bring my sewing machine over to finally use the idea! That'll gonna be a few years wait and these trends might just be outdated!!  =P

Stickers from momoyo...

Well.. gotta go zzz now... have to wake up at 6.30am! TT__TT